I’ve downloaded the app, but can’t find my free issue
No problem. Now you’ve got the app, you should be able to see all the issues of the magazine (paid-for and free to download) on the main app screen.
If you can’t, you might be seeing ‘How to use this app guide’. Swipe left to view the handy hints, then click the X in the top-right corner.
Click on the three vertical dots in the top-right corner, select ‘Account’ and tap into ‘Existing Subscriptions’.
On this page, enter your access code (your Consultant will give this to you). If you have redeemed a code for the previous free gift issue, you will need to press ‘Log Out’ before you can enter your new code. Don't worry, you will still have access to the previous issue.
You’ll then be returned automatically to the ‘storefront’ screen. The free issue should be at the top of the list of magazines you see, and will show the front cover which says ‘Shining through: Build resilience, discover your strengthʼ on it.
As if by magic, the price for our latest issue will have been replaced with a ‘Get’ or ‘Read’ button. Tap to download and enjoy free of charge!
If the price is still showing, please double-check the code you’ve entered. The code is case sensitive, so it’s a good idea to double-check the caps lock isn’t on/off accidentally.
last updated: February 8, 2021