I’m having trouble downloading the app for the free digital magazine gift
Are you using an Apple or Android device?
The Slimming World Magazine app is available for most iOS and Android phones and tablets, but sadly not Kindle Fire or Windows operating systems. If you haven’t got an Android or Apple device, please let your Consultant know.
Have you seen our handy step-by-step guide and pdf?
If you haven’t seen it already, our PDF guide makes the process really clear. Once you’ve got the app, there’s also a video to show you where to add the code.
How’s your internet connection?
Sometimes it might be your WiFi or mobile internet connection. This connection might wobble if you’re moving around the house while downloading or you’re in an area where the signal isn’t very good – like the garden. Once you’re in a place with a strong and stable connection, please give it another go.
Once the issue is fully downloaded, you won’t need to be connected to the internet to read it.
Do you have enough space on your phone/tablet?
If it looks like you’re running low on storage space, you might need to remove unused apps or deleted unwanted videos to make sure you have enough space for the app. These links might help:
last updated: May 29, 2020